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SHIPPING & DELIVERY
Our team focuses on shipping and delivery of your package and promptly to ensure your satisfaction.
SHIPPING
Unless otherwise indicated on the product page (delivery or pre-order), shipping takes place in 24 to 72 hours maximum after order picking for USA. The carrier used for your order is selected according to the weight, size and destination of the latter. Whatever the chosen method of shipping, we will provide as soon as possible a link that allows you to track online delivery of your package.
Shipping charges include packaging, handling and postage. They may contain a fixed and a variable part based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will have to pay postage for each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile products .
DELIVERY
Shipping & Delivery terms
During the ordering process, these customers indicates ARCHIMÈDE SHOP (JOINTEC FRANCE) possible shipping times and formulas for the products purchased.
The shipping costs are calculated according to the method of delivery. The amount of these costs will be payable by the customer in addition to the price of purchased products.
Details of Delivery times and costs are detailed on the website of ARCHIMÈDE SHOP (JOINTEC FRANCE).
Shipping charges are borne by the buyer unless otherwise stated type "Price including shipping" or "Free Shipping".
The package will be delivered to the client against signature and upon presentation of identification.
In case of absence, a calling card will be left to the customer to enable him to get his package in its post office.
Problems DELIVERY
The customer is informed of the delivery date when he chooses the carrier, at the end of the online order process, before confirming the order.
It is specified that the deliveries will be made within thirty (30) days. Otherwise, the customer must give notice ARCHIMÈDE SHOP (JOINTEC FRANCE) to deliver within a reasonable time and in case of non delivery within such period, he may terminate the contract.
ARCHIMÈDE SHOP (JOINTEC FRANCE) refund, without undue delay after receipt of the letter of termination, the customer the full amount paid for the products, taxes and shipping included, using the same method of payment used by the customer to buy products.
ARCHIMÈDE SHOP (JOINTEC FRANCE) is responsible to delivery of the product to the customer. It is recalled that the customer has a period of three (3) days to notify the carrier with partial damage or losses recognized upon delivery.
PS: Although we make every effort to meet the delivery time stated, it can unfortunately happen that our suppliers deliver to a period greater than their commitment to various reasons (strikes, accidents, bad weather, etc.). In these cases, we can not be held responsible for the delay in delivery of a parcel. These deadlines are indicative and concern deliveries in USA.